Refund policy
Return & Refund Policy
Effective Date: February 2026
At Lunaro Watches, we stand behind the craftsmanship of every timepiece. If your purchase doesn’t meet expectations, we offer a straightforward return process.
Returns
Accepted within 30 days of delivery
Item must be unused, in original packaging, with proof of purchase
Non-Returnable
Worn, damaged, or altered products (unless defective)
Refunds
Issued to the original payment method after inspection
Processing typically takes 5–10 business days
Exchanges
Defective or incorrect items may be exchanged. Contact us first.
Contact: lunaro.canada@gmail.com